Welcome to the East Midlands Trains Website Dedicated to our Travel Partners

 

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Breakfast Offer until the end of August  

We are now offering our first class passengers the opportunity to purchase a full breakfast for £8, that's half the normal price! On the following breakfast trains:

On train announcements will be made and this offer will be subject to availability. Passengers in Standard class can also take advantage and buy breakfast on board and recieve a complimentary first class upgrade. Offer ends Friday 27th August.  


Changes to On-board service 

From the 23 August 2010 we will be changing the way we deliver our on board service.
Standard Class will be delivered by Rail Gourmet with an at seat trolley service and First Class will be delivered by dedicated EMT Customer Hosts. This decision has been made due to feed back from both our customers and on board staff.

 

Withdrawal of Catering Voucher

As part of the on board changes and with Rail Gourmet now serving our standard class, it is with regret that we will be withdrawing the catering voucher. This will be no longer valid for use from the 23rd August 2010.  

 

WiFi

From August 2010 East Midlands Trains will be launching Wi-Fi on all their services to/from London St Pancras. Key business trains will be fitted in readiness for September and all trains (both Meridians & HST's) will be complete by December 2010. Wi-Fi will be complimentary to those passengers using First Class and Standard Class Passengers will be charged as follows:

Passengers will be required to pay by using a Debit/Credit card and WiFi can only be purchased on board. We will also be compatible with the iPass Corporate system to allow the Corporate Traveller access to East Midlands Trains WiFi by paying on account and not paying individually.
   

Car Parking

Please be aware that our car parking facilities at Chesterfield, Leicester, Market Harborough, & Kettering stations have all been upgraded with new barrier equipment which is now in operation. Please ensure you advise customers who purchase rail tickets which include parking, that they will need to have their ticket validated before they leave the car park. They can do this at the ticket office, Station Manager's office or contact a member of the station platform staff. Wellingborough will soon follow. 
 

Timetables

We will no longer be sending out timetables. If you do still have a requirement then please email your request to heidi.jones@eastmidlandstrains.co.uk  or jayne.moyses@eastmidlandstrains.co.uk  and we will arrange for them to be sent to you.

 

First Class Lounge Access

We are pleased to announce that all First Class Advance ticket holders will no longer be required to pay a supplement to gain entry to our first class lounges. Access will be made free of charge until the 01 September 2010. Our lounges are located at London St Pancras, Leicester, Nottingham and Derby and are open Monday to Friday. First Class passengers can relax and enjoy complimentary tea/coffee, WiFi, newspapers and snacks.

 

Supertram Offer

As part of our integrated transport within the Stagecoach group, we have been working with Sheffield Supertram to introduce a new offer for First Class ticket holders. From the 23 May 2010 we will be offering a free Supertram Day Rider ticket when first class passengers purchase one of the following ticket types to/from Sheffield: 

For those First Class passengers purchasing the relevant ticket type please click here to download a copy of the voucher. Valid until 31 December 2010.  
  
Evolvi Agents can download the required voucher through their new soft benefit functionality. If you are an agent who already has this functionality enabled then you simply need to upload the benefit and voucher within Evolvi.  Agents not yet using this facility will need to contact the Evolvi helpdesk to get this enabled.
The link required for the vouchers is: http://download.evolvi.co.uk/files/Vouchers/EMT/EMTFirstClassFreeTram.pdf The offer is also available via The Trainline.

 

London Day Out 

We have just introduced a new Inclusive First Class ticket for the complete day out in London valid on Saturdays only.

This ticket includes First class travel. Breakfast, (on selected services) One Day Travel card & 24 hours Car Parking. Reservations are compulsory for both the outbound and return journey, subject to availability. Tickets are non refundable but changes can be made prior to departure subject to an fare difference and a £10 administration fee. Railcard discounts also apply.     

 

Taxi Transfer Service at East Midlands Parkway

Due to unfortunate circumstances the Railink bus service no longer runs between East Midlands Parkway and East Midlands Airport. We are however; able to offer passengers travelling between the two a taxi at a very competitive price of £4.50 per person, each way.

To book a taxi, please visit www.eastmidlandstrains.co.uk/taxi simply fill out the booking form and select the shuttle bus option (in place of East Midlands Parkway station) This must be done at least 12 hours before the passenger's journey and the information is sent to Arrow Cars. Booking confirmation can be printed off and presented to the taxi office at the station/airport.                                                                           

  

Group Travel

We have a dedicated product for groups of 10 or more travelling together. For further details including how to book, click on our 
"Useful information" page.